Testimonios

Friendly, helpful and professional services

"I would highly recommend Optima Estates for their friendly, helpful and professional services, in particular Sonia for her help and special mention to Johanna for the first viewing of my new villa and continued help throughout the buying process, she goes above and beyond helping my purchase and also to Jhon for his pool services and many more friendly help, he is invaluable.
Thank you Optima''

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Phil, bought May 2021,





Highly commend the service we received

"We write to highly commend the service we received working with your team member Johanna on the purchase of our holiday home.
She is a great advocate for the brand and a valuable asset for your business in Playa Blanca.
From the start and throughout her professionalism has shone through. She worked really hard to help us navigate all the steps and we were chuffed that she kindly drove us and was with us at the Notaries for the final signing.
She is a special lady who provided amazing customer service, in our estimation going above and beyond and putting you head and shoulders above other estate agents.
We would like you to recognise her achievements.
Thank you
Warmest Regards"
 
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June Kelly and Joe Odonnell, bought May 2021,





A company that prides themselves on 100% customer satisfaction

"We bought a property in Playa Blanca with the help of Johanna and cannot speak highly enough of her and Optima Estates. From the initial contact right the way through the service we got was first class and we always felt our interests were being prioritised.This was a very new experience to us and Johanna not only helped us through the full buying process but suggested reliable solicitors, Currency Companies, Banks to go to and she also helped guide us through the many nuances of Spanish law which differ greatly from British law. Even after the sale Johanna went way beyond what we would expect to help us , she stepped in many times when things felt a bit overwhelming to give reassurance and support. Her help with translating things, getting an alarm company lined up to install an alarm for us to running up and down to the house before settlement day to ensure everything was in order was very much appreciated.The service we had was nothing like the service you would get from an estate agent as we know it in the U.K. but a company that prides themselves on 100% customer satisfaction.
We found Johanna to be honest, reliable, trustworthy and straight talking and we would have no hesitation recommending Optima Estate to anyone".
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Gill & Gary Breheney, bought May 2021,





ABSOLUTE FIRST CLASS SERVICE!

We genuinely can’t thank Optima Estate enough. We were first time property buyers abroad and were a bit apprehensive to say the least. We were picked up by the most wonderful agent, Johanna, who we can honestly say exceeded all of our expectations. She spent the best part of a week showing us around over 15 properties on their books. Nothing was too much trouble and she even made time at the weekend to fit a property in that couldn’t accommodate us during the week. The owner, Sonia, also went over and above what you would expect from an estate agent. She even helped us with choosing solicitors and also arranging an appointment with the bank to open a Spanish account. Once we had chosen the property we liked, they did their utmost to relieve any stress on our part and during the pandemic the purchase went through without any problems. We would not hesitate to recommend this amazing company!!"
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Gary & Claire Jeal, bought May 2021,





Very professional and attention to detail


"Well what can I say about Optima Estate. First of all, very professional and attention to detail. But what really did it for us was Johanna. Wow, talk about going the extra mile. This woman went above and beyond for us and still is till this day. Would I buy again from Optima Estate? 100% would I let Johanna help us again 100000% thanks love our villa".

John Andrews, bought May 2021,





‘Sonia Vargas / Optima Estate was the real estate agent of the sellers’


During the purchase process they were easily accessible, clear and accurate. Pleasant to work together.
During the COVID pandemic we have asked to have the house cleaned. Every week someone came to take care of the garden and to inspect the house. Very very nice!
Now that we have finally been able to fly to Lanzarote after a year (COVID pandemic) ... we can finally enjoy our home. There are always a number of issues that need to be addressed (minor repairs, final cleaning, subscriptions and contracts) and luckily Sonia is always at our side with advice and assistance. She is very easy to reach and, more importantly, trustworthy.
If you buy a property in another country as a foreigner, you will have to rely on professionals who know the market and the people. Luckily we hit Sonia. We can heartily recommend her!

Bart and Willem, bought May 2020,




‘A reliable and trustworthy agent’


‘When you buy property in a foreign country you are always a bit out of your depth but Optima Estates and particularly Julia, made the process as smooth as possible. The team at Optima go way beyond what an agent in our country would do and if need be they help you with obtaining a bank account, going to the police station to obtain your NIE,…Even more importantly, when after the sale the inevitable minor problems with the house crept up, Julia was always there to help and make sure the builder’s people came to the house to fix them.
What we also appreciated is that Optima promptly gave us straight answers to our questions (‘yes, the land in front of that house is buildable and they can…’). Hence we experienced Optima Villas as a reliable and trustworthy agent and would not hesitate to recommend them, something we probably would hesitate to do for some of the other agents in Playa Blanca.

Bruno and Marijke, bought July 2019




‘Wonderful service from a fantastic Team’


‘From our first meeting with Julia when she came to value our Villa for sale we were not only impressed with her excellent knowledge of the current market and the area but also with her easy going, friendly manner.
The support we received throughout the whole process from both Julia and Sonia was second to none and made what could have been a very stressful time so much easier to understand and survive.
Nothing was too much trouble for them and I would have no hesitation in recommending their services whether you are buying or selling.
Wonderful service from a fantastic Team, thank you so much.’

Lesley and Paul, sold November 2019




‘Blown away’ by our positive experience ‘


“After viewing properties with another agent (and having limited success) we were only due to see a single property with Optima, this property also proved to be ‘not for us’. However it was this chance viewing that introduced us to Sonia and Julia at Optima. At this viewing Sonia took the time to really listen to our requirements and to ‘Seize the Day’ in offering to drive us that afternoon to Playa Blanca (the viewing was in Puerto Calero) and show us round further properties that she believed could meet our requirements. En route, Sonia called Julia at the office who immediately set about arranging viewings for that same afternoon.
We then met Julia who drove and escorted us to all of the scheduled viewings. This was the afternoon where we found into our ‘dream property’ and where Julia and Sonia really stepped it up to make our property purchase in Lanzarote a reality. We had to move quickly, we only had a few days left on the island, but with their help, we organised a 2nd viewing, agreed a price, met a local solicitor (ASG) who made the necessary arrangements to set up our NIE registration to allow us to open a bank account (Banco Sabadell) and introduced us to a currency company.
Once we returned to the UK, Julia and Sonia continued to progress, push, reassure and manage our purchase until we finally returned to the island to complete the transaction and pick up our keys. Having bought several properties in the UK, we were ‘blown away’ by our positive experience of property purchasing in Lanzarote, all thanks to Optima and the expertise of Sonia and Julia alongside the recommendations they made for legal and financial support.
We cannot recommend Optima highly enough, nothing was too much trouble for them including driving and escorting us everywhere we needed to be when we needed to be there, they really are ‘The Dream Team’ and we cannot thank them enough.

John & Wendy, bought Spring 2019.




‘Cannot recommend too highly’


Optima were fantastically helpful in our house hunt in playa blanca. Not only did Julia show us around several properties we had selected from their website, she also took us to a property which we hadnt selected….And Which we eventually bought!
During our house-hunt visit….and Afterwards, she also kept us informed and helped massively in the purchase/completion process, and introduced us to all sorts of useful parties.
We cannot recommend her too highly.
Without her assistance, I dont think we would be living here now.

Lew and Sue, bought october 2018.




‘Advice, knowledge and professional courtesy very assuring’


“We would thoroughly recommend Optima Estate agents if you are planning to purchase a property in Lanzarote. We viewed several properties with them before purchasing and found their advice, knowledge and professional courtesy very assuring during the whole process. Even after we completed our purchase, they were still on hand to answer any questions we had relating to utilities etc, nothing was every too much trouble. Many thanks to Julia for all her help and guidance”.

Richard and Christianne, bought June 2018,




‘So patient & very helpful’


In 2018 my wife Elizabeth & I bought a two bedroomed Villa in Playa Blanca.From the moment we stepped into Optima & met Julia Harrison we knew they were the estate agents for us.They showed us any property we wished & were so patient & very helpful.To this day we can drop in & ask advice of Julia. We absolutely love our place in Playa Blanca & expect it will be our home in the near future.We cannot recommend Optima high enough & will always be grateful to them.

Michael & Elizabeth, bought June 2018,




‘Happy trouble free experience’


We just wanted to thank you for finding our dream property in Playa Blanca Lanzarote.
You listened to what we wanted but also to what we didn’t want and then continued to help us through the complete buying process making it very easy.
We also like popping in to see you for a chat as you are more like a friend than our estate agent.
We would highly recommend Optima to anyone wishing for a happy trouble free experience.

Lee & Ali, bought October 2017,