If you are thinking about buying property in Lanzarote then why not find out what our clients think about their experience of purchasing property with Optima Estate.
Bob & Jane Welch - Sold May 2013
“I would like to thank you all for a very speedy and professional service
in selling our house. We choose Optima because of the front line office, local advertising in local magazines
and Internet presence and we were rewarded with accompanied viewings immediately.
Optima could not have made the process of selling any more straight forward,
with explanation, advice, information and guidance at every stage.
After the sale we repatriated the money using one of your suggested money exchange companies
who did the business faultlessly with a better rate than the banks.
We have no hesitation in recommending your services."
Ian and Nicola Hillman - Bought November 2012
"Optima Estate provide so much more than just an 'estate agency' service.
Having visited the villa we proceeded to buy only once before returning to the UK,
both Sonia and Julia made the purchase incredibly smooth and stress free.
We were guided through the whole purchasing process remotely from start to finish,
including introductions to a solicitor, the local bank as well as being recommended local
tradesmen to complete both internal and external work.
Nothing was ever too much trouble
and the purchase was made seamless by their commitment to support us - so much so that our next
visit back to Lanzarote a couple of months later was to sign all the paperwork and move in!
Tackling such a project (there was no kitchen or connected water when we bought the villa) could have
proven a nightmare given the distance between us in the uk and the villa,
however Sonia and Julia's overall willingness to help, plus their support network,
was second to none, and we really couldn't have bought the
property or completed the work without them, and for that we are extremely grateful!.
Patrick and Helen Davey
"Being thousands of miles away it would have been easy to lose our nerve
and pull out but the constant stream of information to and from Margaret and Sonia
reassured us that all would be well.
Their friendly and efficient service since we took ownership has not only continued
but if anything stepped up a gear. All of the
team, but particularly Margaret, have gone out of their way to ensure that the
purchase and set up of our new home has been a pleasant, stress free and exciting
Joyce & Alistair Wilson
“What a difference! Buying a property in Lanzarote is reckoned to be at best stressful and likely to be more so when the property is overseas
The experience with Optima Estate in Playa Blanca has been excellent
with assistance at every turn. Their attention to detail combined with the personal service
which was so customer focused and which did not stop at point of sale, puts other property
agents ( and other Consultants ) to shame!."
Caroline Stiles and John Lay
"Margaret & Sonia worked hard sourcing tradesmen to complete a
mammoth amount of work ready for our first visit. Thanks to them the whole project was
not only completed on time but everything was finished to the highest standards.
We would recommend Optima as the first port of call if you are seriously looking for property
in Playa Blanca. Their professionalism & dedication will ensure you are satisfied not only with
the property itself but the whole process including legalities, finances, building works, garden
designs & furnishings.
Thanks to Optima, the house of our dreams became a reality. A real dream come true! "
Charlie & Barbara Mottley
We have been highly impressed with the service that Optima Estate have provided.The team are true professionals and highly dedicated people who really do care and are not just out for a "quick sale". Right from the start when we were patiently shown around the properties until we found the one for us by Margaret, then at the signing Sonia translated for us and oversaw the sale.Richard has dealt with our villa management and cleaning and even though when we are back home in England nothing has been too much trouble.
We have had curtains made, a BBQ installed and cushions made for the outside areas all with pictures emailed to us for us to choose what we want before ordering and then left it to Optima to sort out!Even any problems that have arisen have been dealt with speedily and efficiently.
The after sales service is of the highest of standards and each time we go back to Lanzarote we always call in to the office to say "hello"
John & Michelle, Dublin, Ireland.
We recently purchased a property through Optima Estate and having dealt with many estate agents, both in Lanzarote and at home, we had to put pen to paper in praise of their incredible service.
Hand on heart we cannot recommend Optima enough.
Margaret from Optima went above and beyond the call of duty in transporting us around and making sure we got the right property for us. Normally in Ireland this is where the estate agents job finishes but Margaret continued to hold our hand and help us long after the sale had closed. She, along with Sonia, also arranged all manner of stuff for us from builders, railings, alarms, curtains, even arranging for workmen to be on hand when our furniture arrived and getting someone to give the house a clean before we moved in. A value cannot be put on this type of service.
When you are thousands of miles away it is priceless to have someone efficient, friendly and for whom nothing is too much trouble to be on hand to organise work for you. Margaret has gone above and beyond what was required from her, she continues to be available day or night, she is an asset to Optima Estate and has become a friend to us.
We also commend the rest of the team, Sonia who held our hand through the legal process and Richard who looks after the villa management for us. Sonia, Margaret & Richard have an ability of making you feel like you are their most important customer. If only all estate agents were like Optima, they are in a class of their own and we cannot recommend them enough. Best of luck in the new offices guys!
Buying a property abroad is a daunting, stressful task and not one to be completed lightly. What we UK buyers need is someone to hold our hand during the purchasing procedure, a process that’s completely new to us and so different to the UK. When we buy abroad, we enter the unknown, it’s full of pitfalls or so I thought. But actually this turned out not to be the case and all because of the fantastic support I received from Sonia and Margaret from Optima Estate in Playa Blanca.
Playa Blanca is awash with estate agents; fortunately I chose an estate agency with values and principles that suit the British buyer of property in Lanzarote. The email I received after my initial enquiry to Optima Estate was so friendly and informative and obviously from someone who cared, someone who took the time and trouble to respond with her heart. I didn’t want any pressure sales, I wanted honest, unbiased information - I got this but that’s not all I got! What I got wasn’t what I expected, in fact; it was much, much more. Their support didn’t finish once I received the keys.
The after sales support from them both was superb and couldn’t be faulted. They arranged for a host of skilled and trusted people to complete jobs in my villa at competitive prices. They took full responsibility for these arrangements, such as, gathering curtain swatches to email me so that when I visited the curtain shop making my final choices was so easy to do. Every little detail was taken care of. This took the stress and pressure away from me, I had enough to do and think about. They made it so very easy. In four weeks everything I needed had been catered for so that when I returned to the UK, they continued to follow up on uncompleted jobs. I trusted them both implicitly and knew they would keep me informed and would continue to serve me well.
I really couldn’t have done what I did without them, they were truly inspirational and I would recommend Sonia and Margaret from Optima Estate unreservedly. Words cannot fully express my gratitude to them, they are estate agents with a heart and soul and this is what makes Optima Estate stand far above the Playa Blanca crowd.